Technical Support is a backbone of any web hosting company, With out technical support Web hosting company cant develop neither with a weak technical support a web hosting company can satisfy their customer we strongly believe that Providing technical support to our valued client is very essential, Technical support is different type and Technical support has different level some unknown hosting companies claim to provide ftp cpanel username and password quickly is consider strong technical support, some web hosting companies providing very basic Technical support to their hosting clients due to limited Technical support client left web hosting company even that web hosting company offer cheapest web hosting rates because a client who purchase web hosting package has different purposes most of clients are buy hosting package for their business website and they cant afford in delay due to technical problem , Like technical problem in Their mail server, SMTP Error, spam issues pop issues, website configuration errors, different software packages problem in their web hosting site, Disk space issues, Bandwidth issues, operating Plesk panel for clients operating cpanel for clients, These are some time daily routine problem face by web hosting clients and there are lot of other Technical support issues for this purpose Most of the web hosting companies dedicate two support Department simultaneously one is customer Support Department which often help and support to hosting client at basic level like cpanel username password , outlook express configuration cpanel and plesk panel operating for clients and Second is Technical support department , Primary responsibility of Technical Support department is to provide support at server level like there are lot of hosting client who buy dedicated server whether it is windows dedicated server or it is Linux Dedicated server to solve these server problems need special Technical expertise and at this level technical support are often paid technical support web hosting company charge for this level Technical support Karachi web hosting company providing Transparent Web hosting support to web hosting businesses Our support engineers are always at your service our friendly patient support engineers are with solutions, we Keep the client by providing the best service they deserve.
We are well-versed with every aspect of web-based protocols. Therefore, we can understand the technicalities that are involved as far as Web Hosting Support is concerned. This is the reason why we have support plans that revolve around extending efficient Web Hosting.Whether your scale of operations are bigger or small, we have everything for everyone!

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    Knowledge Base

    How do I register a domain name?
    A. If you would like to register your domain name, just go to our who is page page and enter the domain name you wish to register. If the domain name is available for registration, you may proceed for payment to register it. You will receive a welcome email from us with all the information you need to get started within 10 minutes. Your domain name will take about 24-48 hours to ‘propagate’ throughout the internet and be usable.
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    How To Check To See If A Domain Name Is Available?
    A. So you want to find out if a domain name is available? Most people who do not own a domain name think that if they search for a domain name on the internet through their web browser and a website does not return, that this must mean that the domain name is available. This is not the case, this could mean the domain name has been purchased but not configured to resolve a webpage. The best way to check on the availability of a domain name is to use a domain name registrar, which will allow you to search for a domain name and check its availability. If the domain name is available, they will let you know and allow you to purchase the domain name through them. If the domain name is taken, the domain name registrar also will let you know. To see who owns the domain name, you will have to conduct a “whois” search.
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    Register a .PK domain name in Pakistan?
    A. karachiwebhosting Pty Ltd provides direct registration services for the .PK domain names with the Pakistani domain name registry.
    The .PK domain name presents a great opportunity for local and international companies wanting to represent their business in Pakistan.
    By registering a .PK domain name, your company can provide relevant and localised information about your product and services.
    Local domain names such as .PK for Pakistan give your company a professional image, which demonstrates proof of your commitment to local customers. By targeting the local Pakistani market, you can maximise your company’s revenues.
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    Is registering a domain in Pakistan secure?
    A.Yes, Registering a domain in Pakistan is secure
    Privacy – Information within our infrastructure and systems will only be accessible by authorized users

    Integrity – Data and information within our infrastructure cannot be tampered with by any unauthorized user

    Data Protection – Data within the systems cannot be harmed, deleted or destroyed

    Identification and Authentication – Ensures that any user of the system is who he claims to be and eliminates chances of impersonation

    Network Service Protection – Ensures that networking equipment is protected from malicious hacking attempts or attacks that threaten up time. For more information to contact us at  support@karachiwebhosting.com
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    What are the Top Level Domain Names?
    A. The Top Level Domain identifies the origin of a domain name. Top Level Domain are divided in two different kinds: Generic (gTLD) and Country Code (ccTLD). The gTLD (i.e.: .com,. net, org) are not associated with a specific country but instead they attempt to establish the character or nature of the site: com – commercial, net – networks, org – organizations. In turn the ccTLD, are indeed associated with a specific country, examples: ag, Pakistan – cl, Chile – is, Spain. They are commonly used to identify the location of the site.
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    I don’t have a Web site, can I still register a domain name?
    A. Yes. You can register a domain name at any time and start your online identity.
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    What are the rules for registering a domain name?
    A. Only a few rules must be followed when registering your domain name. Your domain name must always begin and end with either a letter or number. Your domain name may not exceed 63 characters. This does not include the .com, .net or .org extension at the end. Hyphens are the only acceptable non-letter/number character to include in your domain name. Other characters, such as exclamation points and underscores, are not permitted. Don’t worry about upper and lower case letters-domain names are not case sensitive.
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    What if the domain name I want isn’t available?
    A. If you search for the availability of a name on karachiwebhosting and it is not available, it means that someone else has already registered that domain name. karachiwebhosting can only register domain names that are available.
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    I’ve decided to register my domain name. What’s my next step?
    A. Once you have your domain name registered, your next step should be to find an Internet Service Provider (ISP) or a Web hosting company. If you need help finding one, please contact  info@karachiwebhosting.com. When you have the pages of your Web site developed, the ISP or hosting company can help you get them up and running on the Internet.
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    Once I have registered a domain name, where will it go?
    A. Once you have registered a domain name through karachiwebhosting, it will automatically reside, free of charge, at https://www.karachiwebhosting.com. Anyone searching for your Web page will be directed to this site until you change the name server by signing up for service with a Web hosting company or an Internet service provider. The company that you choose as your ISP or Web host will then work with you to transfer the domain name to your virtual server.
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    Who owns the domain name?
    A. The owner of the domain name is the registrant information entered into our database at the time of the original registration. To find out the registrant information for a domain name, please visit the Who Is Search.
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    How much does it cost to register a domain name?
    A. The cost to register or transfer .com, .net, .info, .biz or .org domain is only Rs.800 per year, whereas .com.pk and .pk cost is Rs.2500 per year.
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    How can I check to see if DNS is working?
    A. After you have registered your domain with Unique-links, you can check to see whether or not your domain is pointing to the correct name servers. The “whois” information is often wrong, and should not be used. Go to a command prompt and enter the command:
    nslookup -type=NS yourdomainname.com
    If the response does not contain all of the correct name servers, then this information has not been entered correctly at karachiwebhosting during the registration.
    To check to see whether a particular server is responding, your can add the server name:
    nslookup http://www.yourdomainname.com/ ns1.your-name-server.com
    If the response has a bunch of ‘root-servers’ that means the server does not know about the domain name and is referring you elsewhere.
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    Are you looking for Domain Registration in Pakistan? Need top Windows Hosting in Pakistan?
    A. you are at the right place. karachiwebhosting offers domain registration and Web hosting in Pakistan at best rates with large features list that you can’t find at anywhere else For details:
    1:- Window Web hosting in Pakistan
    2:- Domain Registration in Pakistan
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    What if I forget my password?
    A. Send an e-mail to  support@karachiwebhosting.com with your domain name and the password for managing your domain name will be e-mailed to the appropriate contact for your domain name in 24 hours.
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    How do I change my account information?
    A. Login to your account. In this area you will be able to change your billing information, administrative contact, technical contact, and name server
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    How do I change contact, billing or administrative information?
    A. Making changes to different aspects of your account is a relatively simple process. Simply visit karachiwebhosting and login to your account by entering your username, password and domain name. You will then be able to choose from a number of possible actions and be given specific instructions online on how you can complete any changes you need to make.
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    How do I renew my domain name registration?
    A. When your domain name registration comes up for renewal, we will send an e-mail to the person listed as the billing contact for that domain name. That person will have 30 days to renew the domain name’s registration. Following the expiration date, we will continue to hold the name as registered for a grace period of 30 days. During this time, a second e-mail will be sent to both the domain owner and billing contact. If there is still no response after the grace period, the domain name will expire and become available for registration by other parties.
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    I want to transfer my domain from another registrar to karachiwebhosting.com, how do I do it?
    A. Simply follow the instructions listed on our Transfer Domains Names page.
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    What do I do with my domain name?
    A. Now that you have completed registration for your domain name the first step is to find a hosting partner.
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    I have questions not answered by this FAQ page. How can I contact someone at karachiwebhosting?
    A. We’ll be happy to answer any questions you have about karachiwebhosting and our services. Just send us e-mail atsupport@karachiwebhosting.com, and we’ll contact you shortly.
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